Privacy Policy

Effective date: January 9, 2026

This Privacy Policy explains how CorePlumb (“we”, “us”, “our”) collects, uses, and protects information when you visit our website or contact us for service.

Information we collect

Contact details you submit via forms (such as name, phone number, email address), plus service selections.
Message content you provide (optional).
Technical data such as IP address, browser type, and approximate timestamps, stored for security and spam prevention.

How we use information

To respond to your requests, schedule service, and provide support.
To improve site reliability and prevent abuse (spam, automated submissions).
To comply with legal obligations when required.

Cookies

We use essential cookies or similar storage strictly needed for basic site functionality. If we use additional cookies in the future (analytics, personalization), we will request consent first via the cookie banner.

Legal bases (GDPR)

Consent (for optional cookies where applicable).
Contract (to take steps at your request before providing services).
Legitimate interests (security and fraud prevention, improving service quality).
Legal obligation (where applicable).

Sharing

We do not sell your personal data. We may share information with service providers who help us operate the site (e.g., hosting) or when required by law.

Retention

We retain submitted form information only as long as needed for customer support, record keeping, and legal requirements.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To request assistance, email help@coreplumb.com.

Security

We implement reasonable technical and organizational measures to protect information. No website can guarantee absolute security.

Contact

If you have privacy questions, contact us at help@coreplumb.com.